How To Hide Discounts or Coupons in Shipstation

A number of our customers have asked how to hide their adjustments, discounts, or coupons from their packing slips. Based on experience, there usually isn't one sure way to do this so we've provided three options below to explore or test. One of these options should help!!

Multiple Options Are Available

See the below two help articles from Shipstation:

https://help.shipstation.com/hc/en-us/articles/360045864291-How-do-I-prevent-coupons-from-printing-on-packing-slips

and/or

https://help.shipstation.com/hc/en-us/articles/360045435332-How-do-I-hide-0-products-or-coupons-on-my-packing-slips

Or perhaps try this first:

Check your Store setup and maybe change the below option? I'm not 100% sure. (See Coupons, Discounts section below)

"Try clicking 'NOT INCLUDED' for coupons, discounts...

It may take some trial and error to see which solution solves your coupon or discount display issue.